Peakwork and honeepot have entered a strategic partnership, integrating and marketing the innovative “honeebot by honeepot” chatbot solution within Peakwork’s ecosystem. This collaboration enables travel websites, tour operators, and OTAs utilizing Peakwork’s offerings to incorporate a seamless, customer-focused solution designed to enhance the advisory process and drive conversions.
The honeebot: Intelligent Travel Guidance for Consumers
honeebot is an AI-powered chatbot integrated into travel websites to support customers in selecting travel options. Offered as a SaaS and white-label solution, it can be customized with a unique AI persona, adapted to each brand. For instance, honeebot can serve as an exit-intent trigger, engaging users about to leave a website through a pop-up window, as well as employing teasers and floating buttons for increased interaction.
Upon initiating a conversation, the chatbot autonomously curates and suggests the top three to five offers that best match the customer’s needs through the Peakwork Hub. It handles up to 80% of inquiries fully automatically under a representative’s name. For inquiries requiring a human touch, honeebot prepares a selection, enabling back-office consultants to finalize recommendations swiftly. This streamlined advisory process results in a conversion increase of 10-15%.
Scalable and Customizable Solution
honeebot has demonstrated success with major travel brands such as Eurowings Holidays, Condor Holidays, Lufthansa Holidays, and HLX, with further implementations to come. Flexible in application, honeebot operates in multiple languages and currencies. Its unique adaptability allows for tonal shifts to match platform needs or seasonal occasions, from formal to informal tones.
Torsten Ostmeier, CEO and founder of honeepot, explained, “We use AI in travel advisory to create value and enrich the customer experience. Our partnership with Peakwork has already proven that honeebot can boost conversions, making it an ideal tool for the travel sector. We look forward to continued collaboration with Peakwork and deeper integration into the Peakwork Leisure Travel Network.”
Manuel Saballus, CEO of Peakwork, added, “honeebot’s conversion rates convinced us to bring this innovative solution to our clients, leveraging Peakwork’s strengths. We’re confident that our tour operator and OTA partners will benefit significantly from this technology.”
Special Promotional Offer for New Clients
To mark the launch of this partnership, Peakwork and honeepot are offering a limited-time promotion: new clients who sign a contract by January 31, 2025, will receive a 10% discount on honeebot implementation.
Contact your Peakwork representative or email sales[@]peakwork.com for further details.
About honeepot
Founded in Hamburg in 2023, honeepot aims to revolutionize the digital travel industry with a mission to create meaningful, value-driven solutions. honeepot’s flagship AI advisor, honeebot, listens, inspires, and understands to offer the best travel options.
Under the leadership of CEO and founder Torsten Ostmeier, with CTO Dario Peter and CIO Konrad Gulla, the company builds on established technology utilized since 2017. With advanced AI enterprise solutions, honeepot strategically targets the Consumer-to-Business (C2B) market, ensuring demand shapes supply. Supported by leading tourism investors, honeepot enables providers to enhance customer loyalty with relevant, efficient digital travel experiences.
For more information: www.honeepot.com
honeebot Explainer Video: https://youtu.be/aWfrSKZofBs
About Peakwork
Established in 2009, Peakwork specializes in dynamic packaging and distribution software for the travel industry. With its unique Player Hub Technology©, Peakwork has created a dynamic production and distribution network that links global supply and demand.
Leading tour operators and service providers rely on Peakwork solutions for dynamic travel production, connecting to global hotel and flight suppliers. Designed for high traffic, Peakwork’s technology integrates with global metasearch and distribution networks, ideal for scalable international travel distribution. As a pioneer in Traveltech decentralization, Peakwork also leads in blockchain-based Web3 applications for the travel industry.
Since 2023, Peakwork has been part of Constellation Software (TSX), one of the world’s largest software firms for Vertical Market Software (VMS).
For more information: www.peakwork.com